Information We Collect:

a. Personal Information: When you access or use our Website, we may collect personal information that you voluntarily provide to us. This includes but is not limited to your name, email address, phone number, postal address, and any other information you choose to provide while interacting with our Website or using our services.


b. Automatically Collected Information: We may automatically collect certain information about your visit to our Website, including your IP address, browser type, operating system, device information, the pages you visit, and the actions you take on our Website. This information is collected using cookies and similar tracking technologies. For more information on cookies, please refer to Section 4.


Use of Information:


a. We use the personal information you provide to us for the following purposes:


To provide and improve our services, including order fulfillment and logistics management.

To respond to your inquiries and provide customer support.

To send you important updates, notifications, and marketing communications related to our services, provided you have opted to receive such communications.

To comply with legal obligations, resolve disputes, and enforce our terms of service.

b. We may use automatically collected information to analyze trends, gather demographic information, track user interactions, and improve the overall user experience on our Website.


Disclosure of Information:

a. We may share your personal information with third-party service providers who assist us in providing our services, such as shipping carriers, payment processors, and IT support. These third-party service providers are contractually obligated to maintain the confidentiality and security of your information and are not allowed to use it for any other purposes.


b. We may disclose your information when required by law, court order, or government regulation, or if we believe that such disclosure is necessary to protect our rights, safety, or property, as well as that of our customers and the public.


Cookies and Similar Technologies:

a. Our Website uses cookies and similar tracking technologies to collect information automatically. Cookies are small data files stored on your device that help us recognize your browser and capture certain information. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our Website may not function properly if cookies are disabled.


b. We may also use web beacons, tags, and other tracking technologies to analyze user behavior, track interactions, and gather demographic information.


Data Security:

a. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


b. It is important to note that you are responsible for maintaining the confidentiality of your login credentials and account information. If you suspect any unauthorized access to your account, please notify us immediately.


Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us, and we will take the necessary steps to remove the information from our records.


Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the Privacy Policy will be posted on our Website with the updated date. Please review this page periodically to stay informed about our privacy practices.


Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:


Pontypridd Holdings Logistics Company

Northern Bypass Road; Off Mirema Drive. 

[Nairobi, Kenya]


By using our Website and services, you agree to the terms and conditions outlined in this Privacy Policy. Thank you for trusting Pontypridd Holdings Logistics Company with your personal information.